Shipping

Australian Deliveries

Enjoy free postage in Australia if you purchase more than $95.00 of jewellery!!

If your purchase totals less than $95.00, Crown Jewels charges a flat rate of $10 for smaller packages (500g or less) sent by Australia Post and $15.00 for larger padded bags.

In approximately 5-7 working days you will receive your jewellery. Should it be a busy time of the year ie: Christmas, the postage will take longer.

To ensure you receive your jewellery promptly, please provide us with your correct address and one where someone will be. Please include a mobile telephone number as well.

All orders will be tracked. Crown Jewels requires a signature for proof of delivery.

We cannot deliver to post office boxes for domestic orders.

International Deliveries

Enjoy free international postage if you purchase more than $250 (AUS) of jewellery!!

Crown Jewels delivers internationally via Australia Post’s Pack and Track International service. All postage is traceable online @ Australia Post’s website.
www.auspost.com.au

Please contact us if you your package has not arrived.

There is a flat $30 postage fee for international shipping up to 500g (this is if you have purchased less than $250(AUD) of jewels. For jewels weighing up to 1kg, there is a flat charge of $50.

**Countries who will not receive postage via Australia Post’s Pack and Track International service, will receive postage via another Australia Post service.

For international orders, we cannot deliver to post boxes so please ensure you provide an alternate delivery address

Depending on the destination country and the value of the goods, you may be required by your local government and customs office to pay duties and taxes. It is the responsibility of the receiver to pay for these duties and taxes, not Crown Jewels.

Please note, Crown Jewels is unable to refund duties and taxes for international orders that are returned. Depending on the country, you may be able to contact your local customs offices directly for a refund of these costs. Please contact your local customs offices for more information regarding duties and taxes.